Privacy policy
Last updated 17 October 2026. This policy explains what Aevio collects, why it is used, who can access it and the choices available to you.
Information collected
We collect the account and contact details you provide, consent records, consultation and health information you choose to share, medical documents, operational security events and transaction references needed to provide the service.
Google sign-in data
If you choose Continue with Google, Aevio receives your stable Google account identifier, verified email address and basic profile name solely to create, connect and authenticate your Aevio account. Aevio does not receive your Google password and does not request access to Gmail, Google Drive, contacts or calendars.
How information is used
Information is used to authenticate accounts, coordinate appointments, support consultations, issue doctor-approved records, process payments and medicine orders, deliver service messages, prevent abuse and meet applicable clinical, legal and audit obligations. Google account data is not used for advertising or sold.
Access and sharing
Role and resource-level controls restrict access to authorised patients, practitioners and operational staff. Service providers receive only the information required for their configured function, such as authentication, email delivery, payments, video consultations or infrastructure. Health information is not sent to Google through Google sign-in.
Retention and rights
You may request access, correction, export, account deactivation or deletion by contacting aevio849@gmail.com. Google sign-in identifiers are retained while the connection is needed for your account and are removed when the connection or account is deleted, subject to legal obligations requiring preservation of clinical, financial or security records.
Security and questions
Aevio uses encryption in transit, access controls, session protection and audit trails designed to protect account and health information. No internet service can guarantee absolute security. Privacy questions and data requests can be sent to aevio849@gmail.com.